Presentation about work related to how value priorities of the elderly influence their use of city services. The work was conducted as part of an Honors thesis by Yara Khoury, at the Waltham Council on Aging, with collaboration from Marybeth Duffy, Director of the Council.
Khoury, Y., S. Purao and M. Duffy. 2018. What drives Design and Use of Citizen Services: A Values-Driven Investigation. Third International Urban e-Planning Conference. Lisbon. April 2018.