Book chapter forthcoming in edited book about Design Science Cases published by Springer
Purao. S., and A. Karunakaran. 2020. Designing Platforms to Support Knowledge-Intensive Organizational Work. Forthcoming in Design Science Research Cases. Eds. Jan vom Brocke, A. Hevner, A, Maedeche. Springer
Paper (conditionally) accepted at the European Conference on Information Systems exploring tactics for use of action knowledge by frontline professionals in process industries. With Jingwen He, Arvind Karunakaran, and David Murungi.
J. He, D. Murungi, S. Purao, A. Karunakaran. 2020. The Use of Action Knowledge to Support Work: The Case of Petrochemical Operators. European Conference on Information Systems.
Paper about Process Modeling conditionally accepted at the European Conference on Information Systems
Paper (conditionally) accepted at the European Conference on Information Systems exploring the promise and problems of process modeling applied to humanitarian settings, with an exemplar from our research related to homelessness. With Monica Garfield.
Purao, S., M. Garfield. 2020. Process Modeling in Humanitarian Settings: A Case Study and Lessons Learned. European Conference on Information Systems.
Here is a link to the story about our work related to using data analytics to improve services for the homeless: