Scholar, Educator, Consultant
Paper titled “Extracting Citizen Values as Inputs for Designing Citizen Responsive Urban e-Planning Services” co-authored with Na Liu of Singapore Management University, Singapore and Alex Gavino...
Paper accepted as a response to the Commentary from Goldkuhl. Purao, S., O. Henfridsson, M. Rossi, M. Sein. 2013. Ensemble Artifacts: From Viewing to Designing in...
Paper forthcoming at the e-Service Journal: With Desouza and Baker titled Investigating Failures in Large-scale Public Sector Projects with Sentiment Analysis,
Paper selected as the Spotlight Paper for the January-March 2011 issue of the IEEE Transactions on Services Computing. March 2011.
Paper published in IEEE Computer: with Umapathy titled Systems Integration and Web Services, November 2010.