Paper accepted at Big Data Research that analyzes data streams from smart home speakers deployed in the homes of elderly individuals. We develop visual representations
Paper accepted at ACM Transactions on Social Computing exploring how individual visitors to partisan news sites engage in deliberative practices as they consider comments from
Paper titled “Extracting Citizen Values as Inputs for Designing Citizen Responsive Urban e-Planning Services” co-authored with Na Liu of Singapore Management University, Singapore and Alex
Paper accepted as a response to the Commentary from Goldkuhl. Purao, S., O. Henfridsson, M. Rossi, M. Sein. 2013. Ensemble Artifacts: From Viewing to Designing
Paper forthcoming at the e-Service Journal: With Desouza and Baker titled Investigating Failures in Large-scale Public Sector Projects with Sentiment Analysis,