Paper forthcoming at the e-Service Journal: With Desouza and Baker titled Investigating Failures in Large-scale Public Sector Projects with Sentiment Analysis,
Paper selected as the Spotlight Paper for the January-March 2011 issue of the IEEE Transactions on Services Computing. March 2011.
Paper published in IEEE Computer: with Umapathy titled Systems Integration and Web Services, November 2010.
Paper forthcoming at Information Systems and E-Business Management: with Umapathy and Bagby titled Empirical Analysis of Anticipatory Standardization Processes: A Case Study, November 2010.
Paper forthcoming at MIS Quarterly: with Sein, Henfridsson, Rossi and Lindgren titled Action Design Research, May 2010.