Paper (conditionally) accepted at the European Conference on Information Systems exploring tactics for use of action knowledge by frontline professionals in process industries. With Jingwen He, Arvind Karunakaran, and David Murungi.
J. He, D. Murungi, S. Purao, A. Karunakaran. 2020. The Use of Action Knowledge to Support Work: The Case of Petrochemical Operators. European Conference on Information Systems.
